BIORAY, Inc.
$6740.00
Base Template: Original
Number of Products: Multiple Products
Severity: Notice
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We have been working with Sprout Commerce for over 2 years now and continue to go back to them as our business grows and requires new updates and features. We just overhauled our site 2 months ago and were blown away! The Sprout Commerce team brought tons of cool features to the site, and presented us with ideas and suggestions on how to increase the ease of use and legitimacy of our site. We have seen a great change in our bounce rate and are tracking more conversions and page visits since the overhaul. We also use Sprout Commerce for all of our technical help and have had them write several scripts for us to accurately track our inventory. Overall: Technically skilled, prompt support, creative design ideas, great to work with Highly Recommended
I really liked the BigCommerce platform, but there were some highly specialized features that I needed in order to integrate with our manufacturing systems. I interviewed two software development companies that were unable to code the features I needed through BigCommerce. I was afraid that I was going to have to drop the BigCommerce platform until I spoke to Sprout Commerce. They quickly grasped the concepts that I was trying to achieve and code the solutions. I was able to speak directly to the software engineer instead of a project manager, for better communication. The developers are exceedingly talented. I had a significant issue after our launch that could not have been foreseen, that was quickly resolved in an afternoon. Sprout Commerce is timely and they get back to you when you need them. I would definitely do business with them again.
Our experience with Sprout Commerce has been great from the start, and the finished website produced for us has far exceeded original expectations. Without a doubt the work they've completed for us will have a lasting impact on the success of our business. 0 0Eamon and Nicole have been a pleasure to work with and both were incredibly patient, helpful and open to answer questions throughout. They also managed to guide what is not an especially 'tech savvy' client through a successful reworking of our website (design and structure) without issue, and their ability to speak in 'layman's terms' on technical matters kept communication easy and clear, and ensured the entire process was incredibly 'user friendly' and far from intimidating. 0 0Not only will we continue to work closely with Sprout Commerce into the future, but would recommend them without hesitation to other potential clients.
Eamon and his team did exemplary work in developing and implementing the Big Commerce website for my client Fairy Tale Children's Furniture. In spite of my client's UK time zone, currency, SSL, domain registry and shipping standards, Sprout Commerce came through with flying colors. The development work was clean, efficient and fast. The team always helpful and happy to go 'beyond the call of duty' to ensure my client was happy. And they kept the project within the budget allocated! It's easy to recommend Sprout Commerce and Merchant Corner to anyone seeking great customer service with strong technical skills.
Sprout Commerce has been a pleasure to work with. Almost all of my emails to their team have RUSH in the subject line, but they work very efficiently and always turn around the work in time. And the work definitely does not look rushed. They are also able to translate my nonsense emails into a working website that does what I want it to do. Their knowledge of Big Commerce is key to the success of our online store.
We used Eamon and his team at Sprout Commerce to design our website 2 1/2 years ago. Since then, Eamon has helped us to continue to develop and improve our site 2 additional times and we plan on using him again in the future as we continue to invest in our web site. Eamon and his team begin the process by listening carefully to our needs and concerns. With their years of experience and web development expertise they offer well suited advice and suggestions. Together we agree on project goals and map out a schedule to complete these goals. They do the work on time and on budget and we've always been pleased with the results.
Last December we contacted Sprout to assist us with converting our website over to the Big Commerce platform. It was a difficult operation due to the complexity of our e-commerce site but they were able to complete the job on time and on budget. Very happy with their work and the results they achieved. I would highly recommend their services.
Building your website for the first time can be daunting. I chose Sprout Commerce because I liked visual elements of other sites they had worked on. Most importantly, from my first, in-depth conversation with Eamon, I really liked his straight forward approach. "Do what is critical to get going and add later." Robin, the developer I am working with is super nice and has done some amazing work. Communication back and forth is very easy, and work is always completed in a timely fashion, along with helpful how-to screen casts so you can accomplish small tasks yourself. I don't have any other IT person working with me, so Sprout Commerce is my IT, and I know I am getting a high level of expertise. Thanks so much guys!!
I contacted Sprout Commerce when transitioning my current website over to BigCommerce. I had previously employed a webmanager to oversee my website but wanted to have more control over content and special features so I went out on my own and enlisted the help of Eamon and his staff at Sprout Commerce. What could have been a very cumbersome and complicated project for a "beginner" was made easy. Sprout Commerce assisted me every step of the way through phone calls and emails. They responded quickly to my questions and even created "how to" videos to walk me through the process. Its not often when you get the opportunity to work with a team that not only has technical ability but also effectively communicates to get the job done quickly and within budget. My transition to BigCommerce was seamless thanks to the professionals at Sprout Commerce. I would highly recommend them to other companies - just not my competitors ;)